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Terms of Service

Please read these terms carefully before using our services.

Effective: 2023-04-01 • Last updated:

1. Eligibility

You must be able to form a binding contract. If you are under the age of majority in your province or territory, you require consent from a parent or legal guardian.

2. Accounts

Maintain the confidentiality of your credentials. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use or breach.

3. Payments

Prices are in CAD unless noted otherwise. Payment processing is handled by third-party providers. You authorize us to charge your selected payment method for purchased services or course enrollments.

4. Content and Conduct

Respect intellectual property, privacy, and community standards. Prohibited conduct includes harassment, hate, impersonation, illegal activity, and the intentional spread of disinformation.

5. Termination

We may suspend or terminate access for violations of these terms or applicable laws. You may stop using our services at any time. Termination may result in the deletion or loss of access to your content and data associated with your account.

6. Refunds

Refund eligibility varies by course and program. Unless otherwise stated, requests must be made within the specified refund window. Processing timelines depend on your payment provider.

7. Intellectual Property

All course materials, trademarks, and platform assets are owned by Telteltra Journalism Academy or our licensors. You receive a limited, non-transferable license to access content for personal educational use unless otherwise permitted in writing.

8. Disclaimers

Services are provided “as is” without warranties, express or implied. We do not guarantee uninterrupted availability or error-free content. Your use is at your own risk to the extent permitted by law.

9. Governing Law

These terms are governed by the laws of the Province of Ontario and the applicable laws of Canada, without regard to conflict of law provisions. Venue and jurisdiction shall be in Ontario, Canada.

10. Contact

Questions about these terms? Contact Telteltra Journalism Academy Legal.

Email: [email protected]

Phone (CA): +1 (587) 943-2168

Office hours: Mon–Fri, 9:00–17:00 ET

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